Terms and Conditions

Updated December 3, 2024

The following Terms of Use are entered into by and between You and Zielo Studio B.V. (“Company”, “we”, or “us”).

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of zielostudio.com, including any content, functionality and services offered on or through zielostudio.com (the “Website”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

CHANGES TO THE TERMS OF USE

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

PRIVACY

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

DISCLAIMER

Your use of the Website is also subject to The Company’s Disclaimer. Please review our Disclaimer, which governs the Website and informs users of various limitations regarding the information provided on the Website. Your agreement to the Disclaimer is hereby incorporated into these Terms of Use.

The Company reserves the right to use cookies and technological equivalents, including social media pixels, to collect data about users’ visits to the Website. These pixels enable social media platforms to track visitors across external websites to personalize advertising messages that users see while using those platforms.

In accordance with the General Data Protection Regulation (GDPR), we will obtain your explicit consent before placing any non-essential cookies or social media pixels on your device. You have the right to withdraw consent at any time. For more details on how we use cookies and similar technologies, please see our Cookie Policy, which provides full information on the types of cookies we use, their purpose, and how you can manage your cookie preferences.

The Company will use these technologies in compliance with the applicable privacy policies of the relevant social media platforms.

ACCESSING THE WEBSITE AND ACCOUNT SECURITY

We reserve the right to withdraw or amend this Website and any service or material we provide on the Website at our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website and any resources downloaded from the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

When you access third-party platforms or websites through links provided on our Website, please be aware that these platforms are not governed by this Privacy Policy. You are encouraged to review the privacy policies of any third-party sites that you visit, as their data handling practices may differ from ours. We are not responsible for the content, privacy practices, or actions of third-party websites.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available for download from the Website strictly in accordance with these Terms of Use.

As a condition of your use of the Website, you warrant to the Company that you will not use the Website or any of the resources available for download from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website or any of the resources available for download from the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the resources available for download from the Website.

The Company content is not for resale. Your use of the Website or any of the resources available for download from the Website does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

As set forth more fully in the Disclaimer, the information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. ​ The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as business, medical, health, or any other professional advice.

ACCURACY AND PERSONAL RESPONSIBILITY

As set forth more fully in the Disclaimer, we have done our best to ensure that the information provided on this Website and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on this Website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this Website.

NO GUARANTEES AS TO RESULTS

As set forth more fully in the Disclaimer, you agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this website achieve personal growth. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

EMAIL AND OTHER ELECTRONIC COMMUNICATIONS

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

USE OF COMMUNICATION SERVICES

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections, and/or other message or communication facilities designed to enable you to communicate with the public at large, a group, or a Company coach (collectively, 'Communication Services'). You agree to use the Communication Services only to post, send, and receive messages and materials that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Company’s sole discretion.

Always use caution when giving out any personally identifying information about yourself in any Communication Service. The Company does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Company specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized the Company spokespersons, and their views do not necessarily reflect those of the Company.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

THIRD-PARTY PLATFORMS AND COMMUNICATION SERVICES:

In some cases, we may provide links to third-party platforms or services that offer similar communication features or are integrated into our website (such as social media or messaging platforms). When you use these third-party platforms, you are subject to their privacy policies and terms of use, which may differ from ours. We encourage you to review these third-party policies before interacting with them.

Please note that we are not responsible for the data practices of third-party platforms. If you choose to use a third-party service, you acknowledge that your data may be processed by these services, and you agree to their terms and conditions, as well as their data handling practices. We recommend that you read the privacy policies of these third-party platforms to understand how they collect, use, and protect your data.

MATERIALS PROVIDED TO THE WEBSITE

By submitting content (including text, images, videos, or other materials) to the Company, you grant the company and its affiliates a limited, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, distribute, and display the content for the purposes of providing and improving the company's services and for marketing purposes, including promotional materials and campaigns. This license is non-transferable and cannot be sublicensed without your prior written consent.

The Company is committed to protecting your privacy and maintaining the confidentiality of your content. Any content used for marketing purposes will be handled in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR). Your content will not be disclosed to third parties for marketing or other purposes without your explicit consent, except when required by law or when using trusted service providers bound by strict confidentiality and data protection agreements.

You retain ownership of your content and may request its deletion at any time, subject to legal or operational requirements.

LINKS TO THIRD PARTY WEBSITES AND SERVICES

The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators.

Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.

USE OF TEMPLATES AND FORMS

The Company provides various templates and/or forms for download and/or sale on this Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our templates and/or forms for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the templates and/or forms in any manner, except for modifications in filling out the templates and/or forms for your authorized use.

By ordering or downloading Forms, you agree that the Forms you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.

USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL

The Company from time-to-time provides various courses, programs, and associated material for sale on this Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.

By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.

USE OF FREE DOWNLOADABLE CONTENT

The Company provides various resources on this Website, which users may access by providing an e-mail address. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided in exchange for an email address (the “Freebie Content”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Freebie Content in any manner.

By downloading the Freebie Content, you agree that the Freebie Content you download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.

By downloading the Freebie Content, you further agree that you shall not create any derivative work based upon the Freebie Content and you shall not offer any competing products or services based upon any information contained in the Freebie Content.

RESCHEDULING POLICY

If you purchased a personal coaching session and you need to reschedule your session for any reason, the Company requests that you give your Coach a minimum of 48 hour notice.  To reschedule your session, simply send an email to your coach, who’s email will have been provided to you upon purchase or contact info@zielostudio.com if you do not have the coaches contact available to you.

If the session is canceled after the 48 hour window before the scheduled start of your session, it is at the discretion of the Coach to accept this request or refuse. In such a case that the Coach refuses the request, it is considered a forfeited session and will not be able to be made up within the length of the agreed upon Program.

CANCELATION POLICIES

Cancellation Period:

  • For EU Consumers Only: If you are a consumer residing in the European Union, you have the right to cancel your purchase of coaching services within 14 days of the purchase date, provided no sessions have been used or scheduled.

  • For non-EU consumers: As a consumer you may have a right to cancel purchases in accordance with your local consumer protection laws. Please contact us within 30 days of purchase if you wish to request a refund for unused services. We will honor any rights or protections provided to you by the applicable laws in your jurisdiction.

  • To cancel within the allowable period for your residency, please email info@zielostudio.com with your request. If eligible, a full refund will be issued.

REFUND POLICIES

We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the program(s). In order to be eligible for refund to program with a money-back guarantee, you must demonstrate that you have attempted to implement the program without success. To meet this requirement, you must submit the work outlined in the terms and conditions for the services or program you are requesting a cancellation/refund for.

Digital/Downloaded Products

Digital products that are instantly downloadable are non-refundable. By purchasing and downloading these products, you acknowledge that you waive any statutory right of withdrawal or refund under applicable local consumer laws. This waiver is effective as soon as the download or access to the product begins.

Personal Coaching

Coaching sessions are non-refundable once used. Once a coaching session is scheduled, it is considered used regardless of attendance, unless canceled or rescheduled in accordance with our Rescheduling Policy. The Company offers a 60-day money-back guarantee on unused coaching sessions purchased as a package of sessions. That money-back guarantee is governed by the following terms.

In order to qualify for a refund for unused coaching sessions, you must submit proof that after actively participating in at least one session and doing the work assigned to you by the coach in that session, that the coaching program did not work for you. In the event that you decide your purchase was not the right decision, contact our support team at info@zielostudio.com with a request to receive a refund no later than the 60th day at 11:59 CET from purchase. You must include the package price paid and evidence with your request for a refund. If you request a refund and do not include all evidence before the end of the 60th day, you will not be granted a refund.

The work that you need to submit as evidence includes ALL of the following items:

  • Include total sessions purchased and dates of the used sessions along with proof of payment.

  • Submit proof that you complete all assigned activities within the sessions attended. Submit screenshots of any digital assignments completed or if work was completed outside of a system, such as in a personal journal, provide pictures of the work. 

  • Submit a written explanation to describe what you expected from the coaching sessions and how you applied at minimum one method from the session without satisfactory results. 

We will NOT provide refunds more than 60 days following the date of a digital course purchase. After day 60, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

To explain this clearly in your refund policy, you could structure it like this:

Pro-Rated Refund Calculation

If you qualify for a refund for unused sessions from a package purchase, the refund will be calculated as follows:

  1. Session Pricing: The regular price for a single session is higher than the price per session in the package. For the purpose of calculating your refund, the price of each used session will be based on the current regular price of a coach session.

  2. Pro-Rated Refund: To refund the unused sessions, the following steps will be taken:

    • The session(s) you used will be considered as having been purchased at the current regular price.

    • The refund will be calculated by subtracting any used sessions, priced at the regular rate, from the total price of the package purchased by you. The refund total will then be prorated based on the remaining unused sessions.

Example: If you purchase a 12-session package and use 2 sessions, the refund will be based on the cost of the 2 used sessions at the regular session price. The unused 10 sessions refund amount will be calculated by the price you paid at purchase, minus the 2 full prices session, with the remaining difference to be refunded.

Digital Courses

The Company offers a 30-day money-back guarantee for digital programs. That money-back guarantee is governed by the following terms.

In order for Client to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 30 days of purchase, contact our support team at info@zielostudio.com with a request to receive a refund no later than the 30th day at 11:59 CET. You must include your evidence with your request for a refund. If you request a refund and do not include your evidence by the 30th day, you will not be granted a refund.

The evidence that you need to submit with Your request for a refund includes ALL of the following items:

  • Provide the name of the digital program you purchase and proof of payment.

  • Submit proof that you complete all assigned activities within the program course. Submit screenshots of assignments completed within the course portal or if work was completed outside of the system, such as in a personal journal, provide pictures of the work.. 

  • Provide a written explanation describing what you expected from the program and how you applied at minimum three of the methods from the course without satisfaction.  

We will NOT provide refunds more than 30 days following the date of a digital course purchase. After day 60, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

Group Coaching

We’ve never had anyone express their dissatisfaction with our group programs. If you find yourself dissatisfied with the group program and you reach out to your coach before the second session of the program and were unable to reach a reasonable agreement on how to continue, a 60% refund will be offered. Should you determine that a refund should be offered, please contact us at info@zielostudio.com to request a refund along with a written statement as evidence supporting your efforts to reach a reasonable agreement before the completion of the second session to continue and with reasons one could not be reached.

For all programs, upon determining that you are entitled to a cancellation/refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through the terms and conditions, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, the Company disclaims liability for indirect, incidental, or consequential damages resulting from the use of this Website. This limitation shall not apply in cases of gross negligence, willful misconduct, or breaches of mandatory consumer protections.

NO WARRANTIES

The Company makes no warranties regarding the performance or operation of this website. The Company further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, programs, products, books, or services included on or through this website.

To the fullest extent permissible under the law, the Company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

ARBITRATION

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to this Website, the Company, any and all contracts you enter into with the Company, and any and all of the Company’s products and services, to the extent permitted by applicable law.

In the event of a dispute, you agree to resolve the dispute through binding arbitration. However, if you are a consumer (as defined under applicable Dutch consumer protection law), you retain your right to bring a claim before the competent court in the Netherlands. If you are not a consumer, any arbitration shall take place in the Netherlands, and the applicable rules of Dutch arbitration law will apply.

You further agree to waive your right to participate in class arbitration and agree that any arbitration will be conducted solely in relation to individual claims. To the fullest extent permissible under Dutch law, you agree to be responsible for the costs of initiating the arbitration, but not more than the fees you would have incurred if you had brought a claim in a court of competent jurisdiction.

INTERNATIONAL USERS

The Service is controlled, operated, and administered by the Company from our offices in the Netherlands. If you access the Service from a location outside the Netherlands, the European Union, or any jurisdiction where the Service is available, you are responsible for ensuring compliance with all applicable local laws, regulations, and restrictions.

You agree that you will not use the Company’s Content accessed through the Website in any country or in any manner that violates any applicable laws, restrictions, or regulations. In particular, you must comply with any local laws regarding data protection and privacy, such as the General Data Protection Regulation (GDPR) if accessing the Website from an EU member state.

By accessing or using the Service, you consent to be bound by these terms and agree that the laws of the Netherlands shall govern any disputes arising from the use of the Service, subject to the consumer protection rights granted under Dutch and EU law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.

TERMINATION AND ACCESS RESTRICTION

The Company reserves the right, in its sole discretion, to terminate your access to the Website and any related services, or any portion thereof, at any time and for any reason, with or without notice, provided that such termination complies with applicable law. If you are a consumer, this does not affect your statutory rights under Dutch law.

To the fullest extent permitted by applicable law, any disputes arising under or related to this Website or the Terms of Use shall be resolved in accordance with the Arbitration Clause set forth above. However, if you are a consumer (as defined under applicable Dutch law), this does not affect your right to seek resolution through the competent courts in the Netherlands or your jurisdiction of residence.

Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section, except where prohibited by local laws, including mandatory consumer protection laws.

RELATIONSHIP BETWEEN THE PARTIES AND LEGAL COMPLIANCE

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or your use of the Website. The Company's performance under this agreement is subject to applicable laws and legal processes, and nothing in this agreement limits the Company’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Website or the information provided to or gathered by the Company in connection with such use.

If any part of this agreement is determined to be invalid or unenforceable under applicable law, including but not limited to warranty disclaimers or liability limitations, such provision will be superseded by a valid and enforceable provision that most closely reflects the intent of the original provision. The remainder of this agreement shall continue in full force and effect, to the extent permitted by applicable law, including consumer protection laws.

ENTIRE AGREEMENT

Unless otherwise specified herein, this agreement, along with the Privacy Policy and Disclaimer, constitutes the entire agreement between the user and the Company with respect to the Website. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and the Company concerning the Website. A printed version of this agreement or any notice given electronically shall be admissible in judicial or administrative proceedings based upon or relating to this agreement, subject to applicable Dutch and EU laws. The parties expressly agree that this agreement and all related documents are drafted in English. For customers located in the Netherlands, translations may be provided for informational purposes; however, the English version shall govern in case of discrepancies.

CHANGES TO TERMS

The Company reserves the right, in its sole discretion, to change the Terms under which the Website is offered. The most current version of the Terms will supersede all previous versions. The Company encourages you to periodically review the Terms to stay informed of our updates.

CONTACT US

Zielo Studio B.V. welcomes your questions or comments regarding the Terms:
Email Address: info@zielostudio.com