Zielo Studio B.V. (“Company,” “we,” or “us”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws, as well as international privacy standards where applicable. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and interact with our website [Website URL] (the “Website”).

By accessing or using the Website, including any content, functionality, and services offered through the Website, whether as a guest or a registered user, you consent to the collection and use of your information as described in this Privacy Policy.

We collect certain information automatically and through voluntary actions that you may take during your visit to the Website. This information may include personal data, which we process in compliance with the GDPR, Dutch data protection laws, and any other applicable privacy laws that govern the collection and processing of your personal information.

Please carefully read this Privacy Policy before using the Website. By using the Website or clicking to accept or agree to the Terms of Use or Privacy Policy when this option is made available to you, you agree to be bound by the terms of this Privacy Policy. If you do not agree with the Privacy Policy, please do not access or use the Website.

THIRD PARTY PLATFORMS

The Company uses third party apps and online platforms for you to access some Services.  When relevant to the Service, the Company uses a metaverse hosting app and digital platform for the Clients to experience immersive interactive coaching sessions. The Company provides Clients with the right to access these platforms securely for a period of time, in line with the hosting service and security agreements.

Each party will retain sole responsibility for such a party's information technology infrastructure, including computers, servers, software, databases, electronic systems (including database management systems) and networks, whether operated directly by such a party or through the use of third party services. 

Client Accounts

Parties acknowledge and agree that all Parties enter into a direct relationship with Third Party platforms regarding their individual account.  All Parties accounts and interactions with Third Party platforms are in connection with the Third Party platforms privacy and data security policy.

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not sell, rent, lease, or otherwise transfer any personal information collected, whether automatically or through your voluntary actions, to third parties without your consent. However, we may disclose your personal information in the following situations:

1. To Our Affiliates and Service Providers: We may disclose your information to our subsidiaries, affiliates, and trusted service providers who assist us in delivering services to you. These third parties will only process your data as necessary to perform their services, and we have entered into appropriate data processing agreements to ensure your data is handled in compliance with GDPR.

2. For Legal Enforcement: We may disclose your personal information to third parties, including legal counsel or collection agencies, when necessary to enforce our Terms of Service, any other agreements between you and the Company, or to address any legal obligations.

3. In the Event of Business Transactions: If the Company undergoes a merger, acquisition, restructuring, or other business transactions (e.g., sale of assets), your information may be transferred to the new entity. We will notify you of such changes, and your personal data will continue to be protected in accordance with this Privacy Policy.

4. Legal Obligations: We may disclose your personal information when required by law, in good faith, if we believe that such action is necessary to comply with a legal obligation, protect our legal rights, or as compelled by a court order or other governmental authority.

We will take all reasonable steps to ensure that any disclosures of your personal information are in compliance with GDPR and other applicable laws.

SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it. These measures include, but are not limited to, Secure Sockets Layer (SSL) encryption for data transmission and working only with reputable third-party vendors who adhere to the same security standards. We continually evaluate and improve our security protocols to protect the information you provide and that we collect automatically.

Please be aware that email is not a secure medium of communication. While we do accept information sent by email, we request that you do not send sensitive or confidential information (such as personal details, passwords, or financial information) via email. Any email communication you send to us is at your own risk. For your protection, certain sensitive information, such as credit card data, will never be transmitted via email but will instead be processed securely through other means (e.g., SSL encryption).

We ensure that all data transmitted via our Website is done so securely using SSL or other secure communication methods as needed to protect your personal information.

POLICY CHANGES

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT US

Zielo Studio B.V. welcomes your questions or comments regarding our Privacy Policy:
Email Address: info@zielostudio.com